Last updated: 1 January 2025 | Your data is protected under Jidbaz's strict privacy standards
At Jidbaz, your privacy is not an afterthought — it's built into how we operate. This policy explains exactly what personal data we collect, why we collect it, how we store it, and what rights you have over it. We've kept the language plain so you actually understand what you're agreeing to.
Our Privacy Commitments
Privacy at Jidbaz isn't just a legal requirement — it's a promise to every player who trusts us with their information.
Jidbaz only collects the data we genuinely need to run your account and process your transactions. We don't ask for information we don't use. Registration requires your name, mobile number, and date of birth — nothing more than what's necessary for account security and age verification.
All data transmitted between your device and Jidbaz servers is protected using TLS 1.3 encryption. Stored data — including payment details and identity documents — is encrypted at rest using AES-256. Your information is unreadable to anyone who doesn't have the right to see it.
Jidbaz will never sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used solely to operate your account, process payments, and comply with legal obligations. That's it — no exceptions, no grey areas.
You have the right to access, correct, or delete your personal data at any time. You can also request a copy of all data Jidbaz holds about you. Submit any data request to support@ji dbaz.net and we'll respond within 5 business days.
Jidbaz uses cookies strictly to keep you logged in, remember your preferences, and measure platform performance. We do not use third-party advertising cookies or tracking pixels. You can manage cookie preferences from your browser settings at any time.
In the unlikely event of a data breach, Jidbaz has a documented incident response plan. Affected players will be notified within 72 hours of discovery. We will explain what data was involved, what steps we've taken, and what you should do to protect yourself.
Jidbaz is an online gaming platform operating at jidbaz.net, offering casino games, live dealer tables, and sports-adjacent gaming products to players in Bangladesh. When this Privacy Policy refers to "Jidbaz", "we", "us", or "our", it means the Jidbaz platform and the team responsible for operating it.
Jidbaz acts as the data controller for all personal information collected through the platform, the Jidbaz mobile app, and any communications you have with our support team. This means we determine the purposes and means of processing your personal data, and we are responsible for keeping it safe.
This Privacy Policy applies to all users of the Jidbaz platform, including registered players, visitors who browse without registering, and anyone who contacts our support team. By using Jidbaz in any capacity, you acknowledge that you have read and understood this policy.
Jidbaz collects personal data through several channels: directly from you when you register or contact support, automatically when you use the platform, and from third-party verification services when we carry out identity checks. Here is a breakdown of what we collect and why.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, support interactions |
| Financial Data | bKash / Nagad / Rocket wallet number, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Games played, session duration, bet history, login times | Automatically during platform use |
| Communications Data | Live chat transcripts, support emails | When you contact Jidbaz support |
Every piece of data Jidbaz collects has a specific, documented purpose. We do not process personal data for any purpose beyond what is listed here without first obtaining your consent.
Jidbaz processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Where Jidbaz relies on legitimate interests as the legal basis for processing, we carry out a balancing test to ensure that our interests do not override your fundamental rights and freedoms. If you would like more information about any specific processing activity and its legal basis, contact [email protected].
Jidbaz does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this Privacy Policy.
Jidbaz uses cookies and similar technologies to make the platform work properly and to understand how players use it. We do not use advertising cookies or cross-site tracking technologies.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Keep you logged in, maintain session state, security tokens | Session / 30 days |
| Functional | Remember your language and display preferences | 1 year |
| Analytics | Understand which pages and games are most used (anonymised) | 90 days |
You can control cookie settings through your browser. Disabling essential cookies will prevent you from logging in to your Jidbaz account. Disabling analytics cookies will not affect your ability to use the platform but will limit our ability to improve it based on usage data.
Jidbaz retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:
When data is no longer required, Jidbaz securely deletes or anonymises it. If you request deletion of your account, we will process the request within 30 days, subject to any legal retention obligations that require us to keep certain records.
Jidbaz takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure.
In the event of a data breach that poses a risk to your rights and freedoms, Jidbaz will notify affected players within 72 hours of becoming aware of the breach. The notification will include details of what data was involved, the likely consequences, and the steps Jidbaz is taking to address the breach.
As a Jidbaz player, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request".
Request a copy of all personal data Jidbaz holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data, subject to legal retention requirements.
Object to processing based on legitimate interests, including direct marketing.
Request that we limit how we use your data while a dispute is resolved.
Receive your data in a structured, machine-readable format.
Jidbaz is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered on the platform, we will immediately close the account, delete all associated personal data, and return any deposited funds to the source.
If you believe a minor has registered on Jidbaz, please contact [email protected] immediately. We take underage access extremely seriously and will act on all reports promptly.
Jidbaz may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.
For material changes — those that significantly affect how we collect or use your personal data — we will notify registered players via email or in-platform notification at least 7 days before the changes take effect. Continued use of the Jidbaz platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how Jidbaz handles your personal data, please get in touch. Our team is available 24/7 and takes all privacy queries seriously.
For formal data rights requests, please email [email protected] with the subject line "Data Rights Request" and include your registered mobile number so we can verify your identity before processing the request.
Play With Confidence
Now you know exactly how Jidbaz handles your data. Register today and enjoy fast bKash and Nagad payments, certified fair games, and a platform that takes your privacy as seriously as you do.
18+ only. Please play responsibly. Visit our Responsible Gaming page for support tools.